Contact

If you have a question about:

• access to your course,
• technical issues with the website,
• payment confirmation or receipts,

you can write to us at:

support@soulishstar.com

We aim to respond within a reasonable time on working days. Response times may vary depending on overall demand.

We cannot offer:

• individual psychological advice,
• assessment of your personal situation,
• crisis or emergency support,

by email or through this website.

If you are in immediate distress or worried about your safety, please contact local emergency services or a trusted professional in your area.

To help us respond efficiently, please include:

• the email address you used to purchase your course,
• the name of the course you are asking about,
• a short description of the technical or administrative issue.

Please do not send detailed personal medical information or long descriptions of your history. This contact channel is for practical support related to the website and courses only.

Legal Information

Operator: Novera Education s.r.o. | Company ID: 23978287 | VAT ID: CZ23978287 | Registered office: Příkop 843/4, Brno 602 00, Czechia, European Union | Registration: Registered at the Regional Court in Brno, Section C, Insert 148379